Help Centre
Get the help you need, from joining your first team to managing your registration, fundraising and team participation.
Still need help? Submit a support request and our team will help with registration, teams, fundraising, tracking and other event questions.
Learn how BH2S works, find a team, start a team, understand fundraising and decide if the event is right for you.
Yes we will. Every year we have teams across Australia keen to have more members and we have a system in place to find a team that matches the level of challenge you would like to experience. Visit our Team Finder page or Join our newsletter to stay in the loop for teams looking for members.
The Broken Hill to Sydney Team Chase runs for 19 days each year, starting on 30 August and finishing on 17 September.
During that time, teams log their daily kilometres and track their progress along the virtual route between Broken Hill and Sydney.
Registrations usually open in early June and remain open into September, so you can still join after the challenge begins and contribute kilometres to your team.
Yes. Any kilometres you walk or run as part of other sporting events or physical activities can be included, as long as they are tracked and recorded.
This might include fun runs, organised races, sports events, gym sessions, walking groups or other active challenges you take part in during the event period.
If you’re moving, it counts toward your team total. Just make sure you track and upload your kilometres so they contribute to your journey from Broken Hill to Sydney.
2026 prices are as follows. Team members pay on an individual basis. If you like to pick up the tab for your team members please contact us to arrange a bulk purchase.
1km+ Merry Movers
Do any distance, 1km or more, and receive a digital finisher’s certificate. A great option for first-timers or if you want to adjust your goals as you go. Enter on or before 16th August $50, after $60 (inc processing fees and GST).
130km+ Silver Stars
Challenge yourself to 7km a day or more. Cover 130km during the 19 days of the event to earn your silver medallion. Enter on or before 16th August $70, after $80 (inc processing fees and GST).
200km+ Gold Getters
Can you do 11km or more per day? Go for gold! Cover 200km during the 19 days of the event to earn your gold medallion. Enter on or before 16th August $70, after $80 (inc processing fees and GST).
When you sign up for the challenge in these two categories, you are committing to cover a certain number of kms during the challenge;
For the Silver Stars category you commit to running or walking 130km, and
For the Gold Getters category you commit to running or walking 200km.
If you don’t reach your distance, then you don’t receive the medallion.
If the team completes the Challenge before a participant reaches their distance, the participant can keep running up until the finish of the Challenge at midnight 17th September.
If the team fails to reach the distance of 1300km in 19 days but the individual achieves their target of 130/200km then the individual is still awarded their medallion.
Participants within a team can be any mix of Merry Movers, Silver Stars and Gold Getters entries.
All your data must be uploaded to your Race Roster account prior to midnight on 19th September. (which is two days after the event finishes)
Providing there a still places available, you can change your entry prior to midnight 29th August.
Login to your account in Race Roster and go to the event home page and click the transfer button.
Medallions are typically posted out to you within 3 weeks of completing the Challenge.
You will be asked to set a fundraising target during the registration process. We would love you to type $100 into that box. Here’s why:
We must take action to end family violence, and central to the action is respectful relationship education. Your $100 will go directly to the Love Bites program and invested into supporting facilitator training, program adaptations and delivery systems.
Love Bites is a respectful relationship education program in high schools across Australia, and your investment will help ensure that every teenager in the country can learn about building healthy relationships.
In the last six years, over $565,000 has been donated to NAPCAN for this purpose – making RAV the largest Australian non-government entity investor in the program’s history.
Donations over $2 are 100% tax deductible.
Fundraising is not mandatory for this event. If you prefer not to, set the fundraising field to $0.
Yes! Two or more people can register using the same email address and take part together. This is a popular option for families, particularly when children or young people are participating with an adult.
How it works:
How results are displayed
If multiple people are registered under the same email address, their distances are combined into a single result on the event website. For example, if four family members register using the same email address, their distances will be added together and displayed as one result.
If you’d prefer each person to have their own individual result on the event website, each participant must register using a different email address.
If you would like to change anything about your registration, please don’t hesitate to contact us.
Everything you need to set up your account, connect your device and start fundraising.
Due to the public nature of Run Against Violence, we have developed a code of conduct that we will require you to comply with if you wish to engage in our event or any of our social media platforms.
Our code of conduct is based on the principles of fairness, respect, integrity and responsibility.
Guiding principle – Treat everyone fairly and with sensitivity;
We reserve the right to remove any person/s who do not comply with this code of conduct from any of our social media platforms or events.
As part of your registration process;
Only you can edit your Personal Fundraising page and only the Team Captain can edit your Team’s Fundraising page. We have videos that outline this process below, as well as a step-by-step guide.
Transferring between teams is completed by the individual who wants to move.
The Merry Movers, Silver Stars and Gold Getters participation categories are referred to as “sub-events” within Race Roster.
Transferring between sub-events is done by the individual and not the Team Captain.
There are no sub-event transfers once the event starts. That means you can’t transfer between Merry Movers, Silver Stars and Gold Getters after 11:59 pm on 29th August.
Click on the Transfer tab on your personal dashboard or to the transfer button on our event page.
Then follow the prompts.
If you are changing up categories, then you will be charged the difference in cost between the two categories.
You will not be credited if you are changing down categories.
The transfer process is completed in two steps.
We have videos that highlight this as well as a step by step to help you do this.
1 – Transfer request
2 – New Participant
The new participant will receive an email advising them of the Transfer.
The form will direct them to complete a registration with all their relevant details.
Once they have completed their registration the transfer will be completed.
Your fundraising page is automatically created for you when you register through Race Roster, so you don’t need to set anything up from scratch.
Once logged in, you can edit and personalise your page at any time. This might include adding a profile photo, updating your story, setting a fundraising goal, or sharing why you’re taking part in the Broken Hill to Sydney Team Chase.
To access your page, simply log in to your Race Roster account, click on the menu in the top right corner and scroll down to the fundraising page option.
A few tips to help you get started:
If you’re managing a team page, encourage team members to personalise their individual pages as well, this can significantly increase overall fundraising success.
Most importantly, you don’t need to be a fundraising expert. A simple, genuine message and a few shares can make a big difference.
When device syncing opens on 1 August, all registered participants will receive a login to the event platform. Anyone who registers after that date will be issued login details automatically.
From there, participants have two ways to track their activity:
If you’re using a GPS watch or a tracking app, you’ll follow simple prompts to connect your device. Once connected, your distance will automatically upload during the event period.
If you’re tracking manually, you’ll be able to log your activity by click All Activities then the “add activity” button.
Behind the scenes, the platform brings all team members’ activity together, calculates the combined team total, and updates progress in real time. Each hour, your team’s position is updated as your dot moves across the map.
During the Broken Hill to Sydney Team Chase you walk, jog or run in your local area and upload your distances to our event platform. The upload can be done manually or automatically from your GPS watch or phone app.
The following instructions are for setting up the auto-syncing. You only need to do this once before commencing the event.
Instructions for manual uploading are here
Instructions for managing a family group here
Sometimes the tech can get tricky, so if you have any issues at all please don’t hesitate to contact us and we will gladly assist.
Check that the device or phone app you intend to use syncs with our platform. Below are the options available.
*Apple Watch can only connect via one of the listed phone apps. We suggest Runkeeper as it is free, and integrates easily. Install Runkeeper on your watch and connect your watch to Runkeeper. Then complete the step-by-step below.
GPS Watches:
Phone Apps:
If you see a “Privacy Error” when connecting your device, it’s usually because of the privacy settings in your fitness app. Make sure the app is allowed to share your activity with approved followers or groups, then try connecting again.
Registered as a family group? One login will be sent to the registration email. All devices are then connected within that account or use manual upload. You can then put a name in the Nickname field to represent your family.
These images show you the screen display at each stage:









During the Broken Hill to Sydney Team Chase you walk, jog or run in your local area and upload your distances to our event platform. The upload can be done manually or automatically from your GPS watch or phone app.
The following instructions are for doing manual uploads. Read about auto-syncing here.
Sometimes the tech can get tricky, so if you have any issues at all please don’t hesitate to contact us and we will gladly assist.
Any activity where you are walking, jogging or running (or equivalent for wheelchair users) can be included but you will need some method of confirming the distance covered. Some recommended methods:
These images show you the screen display at each stage:








Yes! Two or more people can register using the same email address and take part together. This is a popular option for families, particularly when children or young people are participating with an adult.
How it works:
How results are displayed
If multiple people are registered under the same email address, their distances are combined into a single result on the event website. For example, if four family members register using the same email address, their distances will be added together and displayed as one result.
If you’d prefer each person to have their own individual result on the event website, each participant must register using a different email address.
If you would like to change anything about your registration, please don’t hesitate to contact us.
Build, manage and grow your team, invite members, use Team Finder and track your team's progress.
The videos below help guide you through the Race Roster system.
Desktop Version
Mobile Verison
Due to the public nature of Run Against Violence, we have developed a code of conduct that we will require you to comply with if you wish to engage in our event or any of our social media platforms.
Our code of conduct is based on the principles of fairness, respect, integrity and responsibility.
Guiding principle – Treat everyone fairly and with sensitivity;
We reserve the right to remove any person/s who do not comply with this code of conduct from any of our social media platforms or events.
Only the Team Captain can see the details of their team members and this is accessed from the Team Captains personal dashboard.
All participants can view the Team names from the Event page.

Each team must have a dedicated Team Captain for the purposes of registration.
That’s because within the Race Roster software one person can only register one team. If you are responsible for coordinating multiple teams, this is the approach we recommend:
If allocating a Team Captain to each team is difficult for you then please contact us. We have a manual workaround for this, but it is more complex and time-consuming.
This is done on the Results page.
This can be reached via two methods:
Once you are on the results page, above the map, select “All Teams” or “All Participants”.
Note – Only team members who have uploaded an activity will appear in this list.
There are two categories of teams:
Participants must be a least 8 years old ( over 14 for Silver Stars or over 16 for Gold Getters) and able to walk or run.
Team members in a wheelchair can roll the distance.
As this is a virtual event, your team members can be located anywhere in the world.
Dogs, cats or the family goat can run with you but their steps don’t count toward the total.
You can invite people to join your team by sharing your Team Name and Team Code, along with the registration link so they can sign up directly and select your team.
You can also use the “Invite Friends” button in your Race Roster dashboard, which generates and shares your team’s unique registration link. Make sure you include your Team Code as well so they can easily find and join your team during registration.

Your fundraising page is automatically created for you when you register through Race Roster, so you don’t need to set anything up from scratch.
Once logged in, you can edit and personalise your page at any time. This might include adding a profile photo, updating your story, setting a fundraising goal, or sharing why you’re taking part in the Broken Hill to Sydney Team Chase.
To access your page, simply log in to your Race Roster account, click on the menu in the top right corner and scroll down to the fundraising page option.
A few tips to help you get started:
If you’re managing a team page, encourage team members to personalise their individual pages as well, this can significantly increase overall fundraising success.
Most importantly, you don’t need to be a fundraising expert. A simple, genuine message and a few shares can make a big difference.
When device syncing opens on 1 August, all registered participants will receive a login to the event platform. Anyone who registers after that date will be issued login details automatically.
From there, participants have two ways to track their activity:
If you’re using a GPS watch or a tracking app, you’ll follow simple prompts to connect your device. Once connected, your distance will automatically upload during the event period.
If you’re tracking manually, you’ll be able to log your activity by click All Activities then the “add activity” button.
Behind the scenes, the platform brings all team members’ activity together, calculates the combined team total, and updates progress in real time. Each hour, your team’s position is updated as your dot moves across the map.
During the Broken Hill to Sydney Team Chase you walk, jog or run in your local area and upload your distances to our event platform. The upload can be done manually or automatically from your GPS watch or phone app.
The following instructions are for doing manual uploads. Read about auto-syncing here.
Sometimes the tech can get tricky, so if you have any issues at all please don’t hesitate to contact us and we will gladly assist.
Any activity where you are walking, jogging or running (or equivalent for wheelchair users) can be included but you will need some method of confirming the distance covered. Some recommended methods:
These images show you the screen display at each stage:








During the Broken Hill to Sydney Team Chase you walk, jog or run in your local area and upload your distances to our event platform. The upload can be done manually or automatically from your GPS watch or phone app.
The following instructions are for setting up the auto-syncing. You only need to do this once before commencing the event.
Instructions for manual uploading are here
Instructions for managing a family group here
Sometimes the tech can get tricky, so if you have any issues at all please don’t hesitate to contact us and we will gladly assist.
Check that the device or phone app you intend to use syncs with our platform. Below are the options available.
*Apple Watch can only connect via one of the listed phone apps. We suggest Runkeeper as it is free, and integrates easily. Install Runkeeper on your watch and connect your watch to Runkeeper. Then complete the step-by-step below.
GPS Watches:
Phone Apps:
If you see a “Privacy Error” when connecting your device, it’s usually because of the privacy settings in your fitness app. Make sure the app is allowed to share your activity with approved followers or groups, then try connecting again.
Registered as a family group? One login will be sent to the registration email. All devices are then connected within that account or use manual upload. You can then put a name in the Nickname field to represent your family.
These images show you the screen display at each stage:








